14 Reasons Why Enterprise 2.0 Projects Fail
- It starts strong in a single department and then never makes it out.
- Selecting the tools first.
- Selecting the wrong tools and sticking with them.
- There are no resources allocated to adoption and training.
- It’s purely an IT initiative.
- The effort excludes IT.
- Engaging with HR, legal, branding, compliance, etc. too soon.
- Pushing Enterprise 2.0 as a generic toolbox instead of the solution to specific problems.
- Lack of effective executive champions.
- Lack of effective participants: Empty blogs, wikis, or silent social networks.
- No long term plan or budget for governance, community management, upgrades, or maintenance.
- Failure to draw in key influencers as adoption broadens.
- Building it all as a self-contained, top-down effort.
- Not waiting long enough to let critical mass build.